Shipping policy

All orders are dispatched within 24 hours of receiving cleared payment, excluding weekends and bank holidays. For urgent orders, we offer an Express Delivery service, ensuring delivery within 1-3 working days if placed before 2 PM on a working day. This service is handled by a private courier.

While we strive to ensure prompt delivery, stairnosingscompany cannot be held responsible for any delays caused by the courier. If your order does not arrive within the expected timeframe, please contact us, and we will investigate the matter on your behalf.

For any specific delivery requirements or alternative shipping options, feel free to get in touch with us.