Privacy Policy

Introduction

Welcome to stairnosingscompany.co.uk, operated under Haram Tech Ltd (Company Number: 15760942). We are dedicated to safeguarding your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website https://stairnosingscompany.co.uk or make a purchase. By using our website and services, you consent to the practices described in this policy. Please review it carefully.

Information We Collect

We collect and process the following categories of data:

Personal Identification Information: Includes your name, email address, phone number, and postal address.

Payment Information: Covers details such as credit/debit card information and other data necessary for processing transactions.

Technical Data: Encompasses device-related information like IP address, browser type and version, time zone, operating system, platform, and other technical details for website interaction.

Usage Data: Refers to details about how you engage with our website, products, and services.

Marketing and Communications Data: Includes your preferences for receiving promotional materials and other communications.

How We Use Your Information

The information collected is used for:

Processing Transactions: To manage and fulfill orders efficiently.

Review Requests: Partnering with third-party platforms to gather product and service feedback.

Improving Services: Understanding website usage to enhance user experience.

Marketing Communications: Sending newsletters, offers, and updates via platforms like Mailchimp to subscribers.

Advertising Purposes: Utilizing order-related details (e.g., name, phone number) for conversion tracking with advertising partners (Google Ads, Microsoft Ads, Meta, TikTok). Information is encrypted or hashed in such cases.

Email Updates: Providing order-related information and responding to inquiries. Marketing emails are sent to mailing list subscribers, who may unsubscribe at any time via the email link or by contacting us.

General Communication: Sharing updates, newsletters, or information of interest.

Marketing: Informing you about products or services similar to those you've previously purchased or shown interest in.

Legal Compliance: Ensuring adherence to legal or regulatory requirements.

Sharing Your Information

We do not sell or trade personal information. However, your data may be shared under the following conditions:

Service Providers: Shared with third parties assisting in payment processing, order fulfillment, data analysis, hosting, email delivery, customer support, and marketing.

Review Platforms and Social Media: Your reviews may be featured on our website or social media platforms.

Legal Obligations: Shared when legally required, such as in response to court orders or requests from government authorities.

Data Security

We implement appropriate measures to secure your data from unauthorized access, alteration, or disclosure. While we strive to ensure robust data protection, no online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: Request copies of your data.

Right to Rectification: Correct inaccuracies or complete incomplete data.

Right to Erasure: Request deletion of your data under specific circumstances.

Right to Restrict Processing: Request limitation of data processing under certain conditions.

Right to Object: Object to data processing under specific circumstances.

Right to Data Portability: Request the transfer of your data to another organization or directly to you.

To exercise these rights, contact us using the details below. We will respond to your request within one month.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

Contact Us

For inquiries regarding this Privacy Policy or to exercise your data protection rights, please reach out to us at:

Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Email: sales@stairnosingscompany.co.uk

Phone: 07452 792 733

Thank you for choosing stairnosingscompany.co.uk. We are committed to protecting your privacy and securing your data.